BRGSTORE

CUSTOMER SERVICE - AFTER-SALES SERVICE / INQUIRY

BMX Racing Group handles all communication by e-mail only. Please use the form below to contact the BRG customer service team, whether you purchased BRG Brands (Chase, ELEVN, Excess, Insight, IKON, Position One) product(s) from brgstore.com or a Retail shop. With other brands sold on BRG, any technical /warranty questions, your best bet is to contact that brand directly. Please provide us with as much information as possible for us to be able to give you the best help for your question/Inquiry. Please provide us will all important information, any photos, and date of Purchase/Location information. We will get back to you usually within 24hrs Monday-Friday. We are located in Los Angeles, California.

For Warranty Inquires on non BRG Bonds, please contact the brand direct, as they will handle these direct.

First and Last Name

Email Address

Phone

Street Address

City & State

Zip Code

Country

Please list the Product(s) with the issue

Date of purchase

Buy on

On our website (brgstore.com)

At one of our resellers (shop)

Name, Company Name of the store

Dealer street address

Dealer City & State

Dealer Zip Code

Dealer Country

Dealer invoice number

Tell us about the problem(s) you encountered.

Attach as many pictures showing the problem as possible.
If possible, also attach the invoice.
Authorized files: .jpg, .jpeg, .pdf, .gif, .png

Picture

Copy of Original Invoice - (Must be attached)

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